Last updated: August 20, 2026
This Privacy Policy explains how Big Heart, LLC (“we”, “us”) handles personal information collected through the reallyours.com website (the “Site”). Community platforms we build and host for customers have their own privacy terms presented within each platform; this policy covers only this marketing website.
The only personal information the Site collects is what you choose to submit through its forms: your name, email address, company or community name, your message, and whether you opted into our email newsletter. The Site does not require an account and collects no other profile information.
The Site deliberately runs without analytics trackers and sets no third-party or advertising cookies. We do not use advertising networks, tracking pixels or fingerprinting. Our web server keeps standard access logs (IP address, requested page, browser type) for security and operations, retained for a limited period.
We use what you submit to respond to your inquiry, plan and deliver the services you asked about, and — only if you opted in — send you our newsletter. We do not sell or rent personal information, and we do not share it with third parties for their own marketing.
A small number of providers process data on our behalf:
We keep inquiry correspondence for as long as needed to handle your request and for our business records, and newsletter opt-ins until you unsubscribe. You can ask us to delete your information at any time.
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw newsletter consent at any time. Reach us through the contact page and we will respond within a reasonable period. Depending on where you live (for example the EU or UK), these rights may be backed by law, and you may also have the right to complain to a data protection authority.
The Site is not directed at children under 13, and we do not knowingly collect their personal information through it.
We may update this policy from time to time; the “Last updated” date above shows the current version. Material changes will be noted on this page.
Privacy questions or requests: use the contact page and mention “privacy” so we route it quickly.